Join Mark and Jessica for a unique session where they’ll spend an hour connecting attendees with the show’s sponsors in a fun speed dating format. This fast-paced, interactive event will give attendees the chance to learn more about each sponsor’s offerings, get a glimpse into their products and services, and engage in one-on-one conversations. Whether you’re looking for new business opportunities or simply curious about what’s trending in the industry, this session is a great way to make valuable connections in a relaxed setting.

Reporting your tenants to the credit bureau can make you a ton of money but few know how to do it properly. After 30 years of doing it we have figured out seven ways to make money doing just that, reporting tenants to the credit bureau. This workshop will show you how it's done.

In an increasingly digital world where technology drives much of the property management industry, there’s a growing realization that the human element—personal connection and empathy—shouldn’t be left behind. "Beyond Transactions" explores the essential role of human relationships in property management, emphasizing how they can foster trust, loyalty, and satisfaction among tenants and property owners alike. This session will provide insights and practical tools for property managers who wish to integrate human-centered practices into their operations. From empathetic customer service to creating community-building events, you'll learn how to navigate the balance between high-tech solutions and heartfelt, face-to-face interactions that make all the difference.

Revenue creates opportunities for hiring staff, adding software tools and making your business more profitable. Learn how one company is generating over $500 per door, per month while maintaining a 4.6 Google Rating. In this session we’ll break down the various revenue sources, the benefits of each and include some tips on communicating them to your customers.

This presentation reveals how to cultivate a culture of customer service that drives business transformation. Through compelling personal stories and real-world examples, attendees will gain actionable strategies to build loyalty, overcome challenges, and deliver "WOW" moments that leave lasting impressions. While tailored for the property management industry, the insights shared are universally applicable, inspiring leaders to embed customer service as a guiding principle across all aspects of their organization. Whether you're looking to elevate customer experiences or achieve sustained success, this session offers the tools and mindset to make it happen.

Step into the daily routine of a seasoned property manager with 15 years of experience, where we explore the tools, strategies, and mindset that has allowed him to excel in our industry. Learn about the technology and systems that a seasoned property manager relies on to stay organized, streamline operations, and ensure nothing falls through the cracks. From property management software to communication tools, we’ll dive into the resources that make the job more efficient and less stressful.

But it’s not all about the tools. The experience of managing properties for over 15 years also brings some valuable insights. In this session, you’ll gain a unique perspective on what it truly takes to thrive in property management, with your mindset, leadership, and problem-solving. Whether you’re new to the industry or have been managing properties for years, you’ll walk away with lessons, real-world advice, and possibly some tools to make how you go about your day to day a little easier.

Stay informed with the latest legislative updates and liability protections impacting property management in Georgia. This session will provide an in-depth look at the recent changes in local and state laws, as well as new regulations affecting landlords, property managers, and tenants. Whether you're managing residential or HOAs, it’s crucial to understand the evolving legal landscape to ensure compliance and protect your interests.

From new tenant rights laws to updates on eviction processes, rent control, etc., this session will cover all the critical changes affecting property management operations in Georgia. We’ll also dive into how these legislative shifts impact liability protections, providing property managers with the knowledge they need to mitigate risks and safeguard their business.

You’ll learn about the latest legislative trends in Georgia, including how to navigate new legal challenges, adapt to regulatory changes, and manage your responsibilities effectively. This is an essential session for property managers who want to stay ahead of the curve and avoid costly legal pitfalls.