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Schedule Coming Soon!

Time Session Title Speaker Location
Tuesday, June 10, 2025
12:00 - 3:00 Registration Open Ballroom Lobby
4:00 - 5:00 Affiliate - Training Huddle : "How to get the most out of SSC 25 as an affiliate" DD Lee Trade Show
6:00 - 9:00 (BY INVITE ONLY) The MVP Mixer - Cheers to our most valuable planners! Invite Only
Wednesday, June 11, 2025
8:00 - 3:00 Registration Open (closed from 12-1PM for lunch) Ballroom Lobby
8:00 - 9:00 BREAKFAST Main Ballroom
9:00 - 9:45 Welcome to SSC 2025! Announcements: how to get the most out of SSC, explain the flow, etc John Kearns Main Ballroom
9:45 - 10:30 Game Plan for Success: Winning Strategies in Property Management Jennifer Stoops Main Ballroom
9:00 - 12:00 Trade Show Setup (Affiliates) Trade Show
10:45 - 11:45 Breakout # 1 | Leveling Up: The Business Breakthroughs That Transformed My Career - Broker Track Courtney Parks BR 11
10:45 - 11:45 Breakout # 2 | From Fumbles to Fixes: Mastering Maintenance Like a Pro - PM/Support Staff Track Amy Hanson BR 12
12:00 - 1:15 LUNCH "Time Out" Time to Network with Affiliates & Fellow PMs Main Ballroom
1:00 Trade Show Opens Trade Show
1:30 - 2:30 HUDDLE TIME - "Tackling Industry Challenges Together" - Table Assignment Prompted by Affiliates Main Ballroom
2:45 - 3:30 Property Management Essentials: The Playbook for Success Clint Setser, Todd Reid, Megan Zellers, Kayla Sharp Main Ballroom
3:30 - 3:45 Announcements - About Social Night and Open Bar Trade Show Reception John Kearns Main Ballroom
4:00 - 5:30 Trade Show Cocktail Reception DJ – John Durham Trade Show
7:00 - 11:00 THE OFFICIAL SSC "TAILGATE" PARTY City Walk Birmingham
Thursday, June 12, 2025
8:30 - 10:30 Registration Open Ballroom
8:00 - 9:00 BREAKFAST Main Ballroom
9:00 - 9:15 Announcements (sponsors, flow of the day, ) John Kearns Main Ballroom
9:15 - 10:30 Scoring Big: Systems For Scalable Growth Jessica Foster Main Ballroom
10:45 - 11:45 Breakout # 3 | Legislative - Title Coming Soon - Broker Track Monica Gilroy BR 11
10:45 - 11:45 Breakout # 4 | Reputation Red Zone: Playing Offense and Defense Online - PM/Support Staff Track Andrea Prober BR 12
12:00 - 1:15 LUNCH "Time Out" Time to Network with Affiliates & Fellow PMs Main Ballroom
1:30 - 2:15 Breakout # 5 | Keeping Score with Google Sheets - Broker Track Trent Ratliff BR 11
1:30 - 2:15 Breakout # 6 | Holding the Line: Defending Against Nature’s Blitz - PM/Support Staff Track Joni Wolfswinkel BR 12
2:30 - 2:45 Announcements (sponsors, flow of the day, ) John Kearns Main Ballroom
2:45 - 3:30 Advancing Down the Field: Scaling Your Business for Success Justin Anderson Main Ballroom
3:45 - 4:30 Trade Show Trade Show
7:00 - 11:00 Hall of Fame Cocktail Night and Silent Auction Emcee – John Kearns Offsite
Friday, June 13, 2025
9:00 - 9:15 Announcements (sponsors, flow of the day, ) John Kearns Main Ballroom
9:15 - 10:00 Building Your Dream Team: Leadership Development for Any Size Company Matthew Whitaker Main Ballroom
10:00 - 11:00 BRUNCH "Time Out" Time to Network with Affiliates & Fellow PMs - Affiliates will present their giveaways! John Kearns Main Ballroom
11:15 - 12:00 Breakout # 7 | Calling the Right Plays: The Property Manager Who Listens - Broker Track Randall Henderson BR 11
11:15 - 12:00 Breakout # 8 | Leverage Technology to Create a Raving Fan Onboarding Experience For New Clients - PM/Support Staff Track Jennifer Merritt BR 12
12:15 - 1:15 HUDDLE TIME - "Tackling Industry Challenges Together" - Table Assignment Prompted by Affiliates Main Ballroom
1:15 End of Conference Main Ballroom

Opening Session:

Game Plan for Success: Winning Strategies in Property Management

In this session you will get in the zone with ideas to craft your playbook, motivate & lead your team. How do you and your team adapt and overcome the challenges in property management and ultimately celebrate your victories? Let’s tackle what puts your team in the winners circle. We play to win as property managers!

Breakouts 1 & 2:

#1 Broker Track

Leveling Up: The Business Breakthroughs That Transformed My Career

Many property managers find themselves stuck in the day-to-day grind, constantly putting out fires but never truly growing. I was one of them—until I made the decision to shift my mindset and invest in leadership development. In this session, I’ll share the breakthroughs that transformed my career and my business, the challenges I faced, mistakes I made along the way, and the lessons that helped me build something sustainable. If you’ve ever felt like you’re spinning your wheels in property management, this talk will give you a roadmap to break free and build a business that works for you.

#2 PM/Support Track

From Fumbles to Fixes: Mastering Maintenance Like a Pro

Every rental property needs repairs and maintenance. If you are a property manager mastering the art of managing maintenance is a key function of the job. Managing expectations, controlling costs, building relationships with vendors are all key components. Managing maintenance requires the property manager to juggle the balance of competing needs from tenants and landlords

Property Management Essentials: The Playbook for Success

Every great team needs a solid game plan! Whether you're a rookie or a seasoned pro, this session will cover the must-know fundamentals of property management to keep your business running smoothly. From tenant retention strategies to risk management and financial play-calling, our expert panel will break down the X’s and O’s of success. Don’t fumble the opportunity—join us and elevate your property management game!

Thursday, June 12, 2025

Scoring Big: Systems For Scalable Growth

Unlock the secret to crafting an effective growth plan and discover key strategies in setting and achieving your growth goals while highlighting actionable insights on growing your business through strategic networking, intentional drip campaigning, and building an innovative funnel for consistent, explosive growth. Jessica will guide you through building strong referral relationships and streamlining each process to capture every opportunity. This session will significantly impact your business, propelling it to new heights.

Breakouts 3 & 4:

#3 Broker Track

Avoiding Penalties: A Legal and Legislative Playbook

Join veteran trial attorney Monica Gilroy as she discusses recent federal and state legislation, laws and directives which impact the Property Management industry. This informative session will discuss best practices and ways to avoid liability in the current legal landscape.

#4 PM/Support Track

Reputation Red Zone: Playing Offense and Defense Online

During this session, Andrea will discuss the impact of online reviews on your business and how to proactively manage them. She will cover strategies for responding to negative reviews without escalating conflict, the importance of maintaining a strong social media presence, and how to control your brand narrative. Additionally, she will share best practices for reputation repair when things go wrong and how to leverage positive feedback and client testimonials to build trust.

Breakouts 5 & 6

#5 Broker Track

Keeping Score with Google Sheets

In this session, we'll explore how Property Managers can effectively track and manage their company's numbers and operations using Google Sheets. We'll cover essential functions like tracking key company statistics, scheduling personnel, managing follow-ups, and organizing important information in one accessible platform. By the end of the class, you'll have a clear understanding of how to track basic company numbers, how to stay more organized, and improve communication with your team.

#6 PM/Support Track

Holding the Line: Defending Against Nature’s Blitz

Just like a strong defensive line protects the end zone, property managers must be prepared to shield their properties, tenants, and investments from the increasing threats of natural disasters. This comprehensive session will equip you with essential strategies and tools for effective disaster preparedness and recovery, ensuring you can stay in the game no matter what Mother Nature throws your way.

Advancing Down the Field: Scaling Your Business for Success

In today’s competitive real estate market, scaling your business requires more than simply filling vacancies and collecting rents—it demands a strategic approach to asset management. As an Asset Manager, you are not just overseeing properties, you are acting as a financial advisor for your clients’ real estate holdings. This session will provide valuable insights into how to truly understand your clients’ objectives and maximize their return on invested capital. Attendees will learn proven strategies and tools to effectively measure and value assets across various classes. By the end of this session, you will be equipped with the knowledge and resources to guide both you and your clients towards sustained financial success and freedom.

Friday, June 13, 2025

Building Your Dream Team: Leadership Development for Any Size Company

Unlock the secrets to building a high-performing leadership team in your property management business—no matter the size! This session will equip you with the strategies to create a leadership pipeline, foster a culture of accountability, and implement small but powerful habits that drive long-term success. Discover how to scale leadership development as your company grows and turn everyday actions into a compound effect of lasting impact. Whether you're a solo entrepreneur or leading a large team, this session will provide actionable insights to elevate your leadership game.

Breakouts 7 & 8

#7 Broker Track

Calling the Right Plays: The Property Manager Who Listens

The game has changed—has your playbook? Property management conversations today are vastly different from a decade ago, and if you haven't adapted, someone else has. Success now requires more than just managing; it’s about anticipating the next play. In this session, we’ll discuss how active listening and staying ahead of the curve can help you control the field and dominate the market.

#8 PM/Support Track

Leverage Technology to Create a Raving Fan Onboarding Experience For New Clients

Ready to multiply your business by retaining the clients you love, generating referrals, and encouraging repeat business? In this session, we’ll dive into the three R’s—Retention, Referrals, and Repeat Business—showing you how to build a world-class onboarding experience that transforms the first 100 days into the foundation of long-term relationships. You’ll learn how to treat clients like investors, using account reviews and tailored opportunities to expand your business, and discover how storytelling and client recognition can create a community of raving fans who advocate for your brand. Let’s turn every client into a lifelong partner.